Frequently Asked Questions

What can I store in a Misylo Case?

Our cases are designed for solid pills, tablets, capsules, candy, mints, and other small dry essentials.

How many pills do the cases hold?

Capacity depends on the size and layout. Approximate pill counts are shown on each product page.

How do I refill my case?

Separate the halves, fill the cells, attach the halves back together, then rotate the access hole until in-line with the non-use position next to the first section.

How do I choose between the Mini, Core, and Max sizes?

Mini is the most compact and best suited for very small items, Core increases the capacity and can fit in most pockets, and Max offers the most room for larger or higher-quantity routines.

How do I choose between the 31-section, 7-section and single-section options?

31 sections suit month-long routines, 7 sections cover a week, and the single-section version is best for flexible general storage.

Are the cases child-resistant?

No, Misylo cases are not child-resistant and should be kept out of reach of children.

Can I use a Misylo case for mints, candy, or other small items?

Yes, as long as the items are small, dry, and non-sticky.

Can I travel with my Misylo case in carry-on luggage?

Yes, Misylo is built to be carry-on friendly for solid pills and capsules. For smoother screening, especially abroad, keep basic labels or notes about what you're carrying.

Are the cases waterproof or airtight?

They're highly spill-resistant for everyday use but not fully waterproof or airtight.

Are there any built-in reminders for use?

The sections are labeled with the day's name or number, and can serve as a manual indicator of which contents have already been taken and which haven't.

What materials are Misylo cases made from?

Each case uses machined aluminum, stainless steel, and internally sealed neodymium magnets.

Will the surfaces scratch?

Anodized aluminum finishes are much harder and more scratch-resistant than paint or plastic, as seen by their common use in premium smartphones and laptops.

Will the color change over time?

The material colors are embedded within the anodized layer, and have long-term stability and fade resistance, unlike other common coatings.

How do the mechanisms work?

A ball-detent indexing system and central magnet pair create precise rotational "clicks" and a secure, latch-free closure.

What ergonomics were designed into the case?

Size and layout are tuned to avoid unnecessary bulk, and concave sidewalls create a useful ledge for secure grip when opening. The unique lid ripples indicate by feel which side is up for use without looking.

How much do the cases weigh?

They have a satisfying, all-metal weight that feels more substantial than plastic organizers; specific weights are listed on each product page.

Can the magnets affect credit cards or electronics?

The magnets are centrally housed and flux-focused, with an external force unlikely to affect most cards or electronics. But as with any magnet, we recommend not storing the case pressed directly against sensitive items.

How do I clean my case?

Misylo cases should be washed by hand with a sponge and warm soapy water, then rinse and dry fully before refilling.

How often should I wash the case?

As often as you'd like, from every refill to only when residue or moisture is noticed in the internal sections.

Where are Misylo products made?

Misylo cases are designed and assembled in Colorado, with individual components manufactured by carefully selected partners around the globe.

Are our products eco-friendly?

We focus on incredibly durable, long-lasting metal construction so a single case can replace many disposable organizers over its life.

Where do you ship?

Shipping is available to select regions, and we're working to add more. Current available destinations and rates are shown at checkout.

What if my order arrives damaged?

Email support@misylo.com with photos and your order number. We'll arrange a repair, replacement, or refund as appropriate.

What is your return policy?

We accept returns of unused products within a defined return window. For full details review our Return Policy page.

What is your warranty?

Misylo cases are made with confidence and covered by a Lifetime Warranty against manufacturing defects. See our Warranty page for terms.

Are our products available in stores?

Not yet; Misylo products are currently available directly through our website.

Do you sell replacement parts or offer repairs if something goes wrong?

If something isn't working as expected, contact us at support@misylo.com and we'll review options for repair, replacement parts, or a suitable resolution.

Do you offer custom engraving or personalization?

We don't currently offer custom engraving, but may explore personalization options in the future?

Is the packaging gift-ready?

Yes, each case arrives in a clean, thoughtfully designed box that works well for gifting on its own.